Returns & Exchanges
Posie Turner wants you to love your socks. If you are not pleased with your purchase, we will process an exchange, refund, or store credit subject to the following terms.
- Socks must be returned within 30 days of your purchase date receipt.
- Socks must be unworn, unwashed and in their original packaging with your receipt.
- You will be credited for your purchase less shipping in the original form of payment.
- Customers returning product not in the original condition may be subject to a re-stocking fee of up to 30% of the total amount of the original purchase price.
- Gift cards cannot be returned or redeemed for cash value.
- Sorry, but we don't offer refunds on sale merchandise, including promo code sales.
- We cannot accept C.O.D. packages and deliveries.
- We will contact you via email when your return has been processed.
- We are happy to exchange your product. Socks must be unworn, unwashed and in their original packaging.
- We will contact you via email when your exchange has been processed.
- Please make sure merchandise is securely packed in the original box, if possible, removing all extra labels from the outside of the package.
- Please enclose a copy of the original receipt.
- Ship merchandise back using a traceable shipping method, such as USPS or UPS insured. Posie Turner is not responsible for lost or damaged merchandise.
Please send your return packages to the following address:
5424 Sand Point Way NE
Seattle, WA 98105